Refund Policy for NYSACAC

In consultation with the Finance Committee, VP for Finance Elect and VP for Finance, the below reimbursement policy will go into effect immediately for all NYSACAC events that require a fee to attend.

1. A flat fee of $15 will be charged at the time a refund transaction is processed. This fee will be deducted from the original transaction, rather than generating a new transaction invoice. The only exception to this is the annual conference, which has its own refund policy.

2. To receive consideration for a 100% refund, less the $15 processing fee, requests must be received no less than 30 days prior to the event. If a refund request is submitted 14 days prior to the event, but less than 30 days, the maximum refund will be no more than 50% of the request, less the $15 processing fee. Refunds will not be issued if they are received within less than 14 days prior to the event, unless approved by the VP for Finance and President.

3. All refund requests must be sent in writing to [email protected] along with the receipt received at the time of registration and payment.

4. The refund will be processed by NYSACAC within 30 days, provided the information requested has been received.

If an event is cancelled by NYSACAC, or an act out of our control, NYSACAC will offer registrants the following options:

  • Apply the registration fee to the rescheduled event
  • Donate their registration fee to NYSACAC
  • Request a full refund (without imposing a $15 processing fee)